Terms & Conditions 

One Step Beyond

Terms & Conditions

  • Our pricing is based primarily on the services and conditions of the vehicle, meaning that there is possible upcharges for excessive dirtiness, pet hair, ect.

    In addition, our packages are designed to make it easy for you to customize your package. Our packages are strict and do not include add-on services unless added on by client.

  • When reserving your appointment, we will remind our clients a day prior to their appointment. Communication is key on both parties, any last minute cancelations may lead to charges.

  • Communication is key to us, this is because communication ensures satisfaction.

    Please communicate with us with time for any changes or concerns. Our experts will ensure you are receiving what you ordered and check up on you after your detail.

  • Payment is collected at the end of your detail. This is to ensure customer satisfaction. For maintenance plans, payment is collected after every detail.